I have done business with Downeast Energy for 22 years, during which time I have paid them well over $100,000-----probably more like $150,000 or more.

All was fine until I had a problem.  Their lack of responsiveness is epic.

It is clear they care nothing for a long-time customer (I recently had to phone them 8 times, and when they finally responded they told me to put my issue in writing).

Sure, do business with them if you think you'll never have an issue.

In the meantime, I will keep posting about my experiences with Downeast.